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Hello,
I bought my first Mac tonight: a used macbook pro. It is currently loaded with a fully functioning copy of office 2011 complete with valid produxt key. I would like to perform. A wipe/OS reinstall prior to use, but I don't want to lose use of the office program. I did not receive an office disc with the computer. Is there any way to download/install the program and then enter my valid product key? Is there anyway I can backup the program to an external drive, wipe the computer & reinstall the OS, and then move the office program back onto the computer afterwards? Thanks in advance!
I bought my first Mac tonight: a used macbook pro. It is currently loaded with a fully functioning copy of office 2011 complete with valid produxt key. I would like to perform. A wipe/OS reinstall prior to use, but I don't want to lose use of the office program. I did not receive an office disc with the computer. Is there any way to download/install the program and then enter my valid product key? Is there anyway I can backup the program to an external drive, wipe the computer & reinstall the OS, and then move the office program back onto the computer afterwards? Thanks in advance!
In doing this I will need to uninstall and reinstall Office for Mac 2011. I have the product key but it is obviously in use currently. I am concerned that if I uninstall Office and wipe my computer that it will say the product key is already in use when I come to reinstall it. Troubleshoot Office 2011 for Mac issues by completely uninstalling before you reinstall - Use the Remove2011 tool to completely remove Office for Mac 2011. Go to this website. Click the green Clone or download button. Click Download ZIP. In your Downloads folder, open the Remove2011-master.
Macbook Pro 13 inch, Mac OS X (10.6.3)
Posted on
-->Symptoms
When you try to start any Office for Mac applications (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entourage, or Microsoft Outlook for Mac) in Mac OS X 10.6.x (Snow Leopard), you receive the following error message:
Cause
This error occurs if the Office program was moved or duplicated.
Resolution
Step 1: Check the program path
When the error message is displayed, view the comments under 'Problem Details and System Configuration.'. Note the 'Path' that is listed in the error message, and then close the error message box. The path must be as follows:
Macintosh HDApplicationsMicrosoft Office 2008
Macintosh HDApplicationsMicrosoft Office 2011
If the path in the error message differs, you must move the application folder to its correction location. To do this, follow these steps:
- Locate the Office 2008 folder.
- Click to select the folder.
- On the Finder menu, click Edit, and then select Copy Microsoft Office 2008 or Copy Microsoft Office 2011.
- On the Finder menu, click Go, and then select Applications.
- On the Finder menu, click Edit, and then select Paste the Item.
- Start the Office program to see whether the problem is resolved.
If the problem continues to occur, there might be duplicate entries.
![Microsoft office for mac Microsoft office for mac](/uploads/1/2/5/5/125524182/504120954.png)
Step 2: Delete duplicate entries
To delete duplicate entries, follow these steps:
- On the Finder menu, click File, and then click Find.
- In the search box, type the program name, and then press Enter. For example, type Excel.
- In the results, look for duplicate instances of the Excel icon. If there is only one icon, go to 'step 3'. If there are several Excel icons, select a duplicate icon. On the Finder menu, click File, and then select Move to Trash.
- Empty the Trash.
- Start the Office program. If the problem continues to occur, remove and then reinstall the Office program.
Step 3: Remove and then reinstall Office
Office 2011
To remove Office 2011, follow these steps:
- Quit all applications.
- In the Finder, click Go select Computer.
- Open your hard drive (Macintosh HD), then open the Application Folder.
- Click to select Microsoft Office 2011 drag and then drop it to the Trash.
- Reinstall Office for Mac 2011.
Office 2008
To remove Office 2008, follow these steps:
- Quits all applications.
- In the Finder, click Go, and then select Computer.
- Open Macintosh HD, then open the Applications folder.
- Open the Microsoft Office 2008 folder.
- Open the Additional Tools folder.
- Double-click the Remove Office file. The 'Remove Office' window will open.
- Click Continue.
- Follow the directions that are provided.
- Reinstall Office 2008 on your computer.
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